RGB opens Manila showroom to help expand gaming support, online services

Gaming equipment distributor RGB International Bhd has opened a new showroom in Manila, as it seeks to strengthen its presence in the Philippine gaming market and expand its services for land-based and online operators. The facility showcases gaming machines and related equipment from a number of international suppliers, while also serving as a local repair and spare parts centre aimed at reducing machine downtime and improving technical support for casino operators, according to the Malaysia-listed group. The opening comes as RGB marks 20 years since establishing its first official office in the Philippines in 2006. The new showroom features slot machines from Light & Wonder Inc, Konami Gaming Inc and KL Saberi, alongside table-game equipment from Light & Wonder and signage and table layouts manufactured by RGB in Malaysia. The facility also displays signage products from Syntech and interactive demonstrations of online gaming content. In remarks delivered via video at the opening ceremony, RGB managing director Chuah Kim Seah said the new facility was intended to strengthen the group’s customer support capabilities in the Philippines. He said the office and showroom would serve as a local repair and spare parts centre, helping to keep customers’ machine downtime to a “bare minimum”. Mr Chuah added that the investment would create employment opportunities locally while reinforcing RGB’s long-term commitment to the Philippine market. RGB executive director Chuah Hui Jing said the showroom reflected the group’s ambition to become a “one-stop shop” for gaming operators, covering both land-based and online gaming. She noted in her speech that RGB had secured accreditation as a business-to-business (B2B) solution provider for online gaming in the Philippines, and had strengthened its partnership with Light & Wonder to distribute online content, including titles from studios available through the latter’s aggregation platform. RGB has also partnered with an online gaming operator to provide managed services for online brands, according to Ms Chuah. She did not identify the partner operator. Ms Chuah also said the Manila facility would host industry events, workshops and training sessions in the coming months. Daniel Cecilio, senior vice president of land-based operations, licensing and regulatory group at the Philippine Amusement and Gaming Corp (Pagcor), attended the opening ceremony. The official recalled RGB’s longstanding relationship with the nation’s regulator. Mr Cecilio suggested that the new showroom could provide a venue for future training and demonstrations of gaming equipment, while supporting the development of the Philippine gaming industry. RGB had previously outlined plans for the Manila showroom. At the time, the company said the approximately 700-square-metre (7,535-sq.-foot) facility, near Manila’s Entertainment City casino zone, would incorporate a training hub and repair centre. The office and repair operation subsequently opened, with the showroom awaiting regulatory approval. The Philippine market has been a significant contributor to RGB’s regional equipment distribution business. In 2024, the group secured a contract worth just over US$81.3 million to supply 1,968 electronic gaming machines to Pagcor, comprising products from Light & Wonder, Aristocrat, Konami and KL Saberi. In a June interview with GGRAsia, Ms Chuah said RGB’s expansion into online gaming represented a new growth opportunity, alongside continuing demand from land-based operators for gaming machine replacements and upgrades. She estimated that major integrated resorts in Manila replaced approximately 8 percent to 10 percent of their gaming machines annually. More recently, RGB management said it expected the group’s Philippine digital gaming business, encompassing content distribution, aggregation and managed services, to begin contributing to earnings within one to two years.