Star Brisbane Manager Raised Sky Deck Safety Alarms Before Worker Jumped to Her Death

Months before an employee at The Star Brisbane jumped to her death from the Sky Deck on the 23rd floor, a manager at the resort raised safety alarms to senior colleagues regarding the rooftop’s handrail and glass partition. The view looking down from the Sky Deck at The Star Brisbane. Star management reportedly raised safety concerns about the 23rd-floor amenity before an employee committed suicide by jumping over the safety partition. (Image: Shutterstock) Located in the heart of the multibillion-dollar Queen’s Wharf development, The Star Brisbane opened in late 2024 at a cost of nearly US$2.6 billion. Just months later, Star Brisbane manager Jon Kruk reported “major” concerns about a gap between the safety glass partition panels and a handrail balustrade on the Sky Deck that could be easily climbed through. The revelations were made through a joint investigation by The Australian Financial Review and The Sydney Morning Herald. Kruk’s warnings came eight months before a 24-year-old Philippine chef, who worked in Star Brisbane’s room service operations, used the safety gap to maneuver past the safety partition and leap to her death. Internal documents leaked to the media outlets reveal that the suicide expedited remedial safety talks, but a permanent fix has still not been implemented. Star CEO Scolds Media for Report Star Entertainment CEO Bruce Mathieson, whose billionaire family acquired a controlling position in the Australian casino giant in 2025 with Bally’s Corporation, dismissed the Sky Deck news as “selective reporting.” Mathieson said he and Bally’s took control of Star less than nine months ago, and the new ownership group is working to overcome the company’s poor track record of making swift regulatory and operational changes. Across the three properties, the work that has been done to review the effectiveness and efficiency of the Star’s financial crime and safer gambling processes and practices … is ongoing and evolving. It’s disappointing to see such selective reporting of our confidential corporate information, without context,” Mathieson said. The reporting is nonetheless another black eye on Australia’s second-largest casino operator. In late May, Star was fined A$10 million (US$7.2 million) by the New South Wales (NSW) Independent Casino Commission for “systemic failures” in The Star Sydney’s financial crimes risk department. The fine also dealt with customers being allowed to convert rewards points into cash, allowing a self-excluded person access to gamble on at least nine occasions, and allowing customers to gamble for more than 12 hours straight without a government-mandated break. In 2022, Star was fined A$200 million by the NSW and Queensland governments for failing to protect their gaming floors against money laundering. Star Losses Pile Star remains in financial disarray, reporting this week a US$219.9 million loss for the fiscal year ending June 30, 2026. The company, which recently completed its sale of a majority stake in The Star Brisbane for pennies on the dollar to generate much-needed funds, said group revenue fell 2.2%. However, the company reported narrowing losses through aggressive cost-cutting measures and signs of improving business at The Star Gold Coast. The post Star Brisbane Manager Raised Sky Deck Safety Alarms Before Worker Jumped to Her Death appeared first on Casino.org.